Facebook will disappear in the next 5 years – but more importantly, here’s what will replace it
We speak to the analyst and hedge fund manager, Eric Jackson, who last week proclaimed the demise of Facebook in the next five years - to which we discover how the third generation of the web, which will be dominated by 'mobile' will be Facebook's downfall simply because mobile is not in its 'DNA'. So we ask - which companies will prevail in the mobile generation, and what does it take for an existing internet company to survive?

Last week, analyst and founder of Ironfire Capital Eric Jackson told CNBC show Squawk on the Street that in “five to eight years Facebook is going to disappear in the way that Yahoo has”. Expanding on these comments writing in Forbes, Jackson predicts that Facebook will be “…not bankrupt gone, but MySpace gone”. Founded in MySpace 2003, MySpace has seen its userbase rapidly decine in recent years as a result of the growth of Facebook combined with its failure to innovate.
In the piece, entitled ‘Here’s why Google and Facebook might completely disappear in the next five years‘, Jackson writes how Facebook will face a tough road ahead as a shift to mobile happen. Common consensus in the industry is that mobile will be the ‘next big thing’ – especially given rapid smartphone uptake in recent years; a study last year by Google revealed that Smartphone uptake is now in excess of 50% in the UK. Jackson went on to say that “… Facebook loses money in mobile, and has rather simple iPhone and iPad versions of its desktop experience. It is just trying to figure out how to make money on the web – as it only had $3.7 billion in revenues in 2011 and its revenues actually decelerated in the first quarter of this year relative to the fourth quarter of last year.” To make matters worse – Jackson also notes how “…it has no idea how it will make money in mobile”. We spoke to Jackson in order to make some more sense of his analysis and predictions with regard to Facebook and its future.

Facebook will 'disappear by 2020' says analyst Eric Jackson of Ironfire Capital
The three generations of internet companies
In his analysis, Jackson speaks of three different generations of Internet companies.
- Web 1.0 consisting of companies founded from 1994 – 2001, including Netscape, Yahoo! AOL, Google, Amazon and eBay).
- Web 2.0 or Social (companies founded from 2002 – 2009, including Facebook, LinkedIn, and Groupon).
- …and now mobile (from 2010 – present, including Instagram). This is not referred to as Web 3.0 given that ‘mobile’ is generally differentiated from ‘web’.
Jackson told us that “The Web has been around for a little more than 15 years. The first generation was made up of portals. You build something big with lots of info and get traffic. Yahoo and Google are good examples. In 2002, LinkedIn a social networking website designed for professional networking and recruitment) was founded. Facebook came along in 2004. “

Instagram is a free photo sharing app that allows users to take a photo, apply a digital filter to it, and then share it on a variety of social networking services, including Instagram's own
“This was the beginning of what some called Web 2.0 or what most of us would say was the ‘social’ generation. More recently this started with the founding of Instagram (a free photo sharing app that allows users to take a photo, apply a digital filter to it, and then share it on a variety of social networking services, including Instagram’s own) two years ago; we had purely mobile-focused companies who don’t even bother with their websites. They’re entirely focused on their phone/tablet apps. In my view the DNA required to be a successful company in each of these generations is different. “
“Therefore, it’s not surprising that the companies who have risen to the top of their generation when they’re born seem incapable of turning their back on that, and becoming equally successful in another generation to follow. The mobile generation has just started and I think it’s still wide open to see who will win.”
How, and why will mobile be the future?
So in what sense will mobile be this third generation? What kind of companies are on the right path? To that – Jackson told us “Instagram was the leader”. Continuing to say that, “…now that they’ve been acquired, history suggests their growth will be stunted as part of another entity (Editors note: see also, the acquisitions of Dodgeball and Jaiku and more recently Gowalla - incidentally, by Facebook too) rather than left to innovate on their own. “

Twitter is an inherently mobile company. People forget that it started as an SMS messaging service in 2006.
Twitter are in a much stronger position than Facebook to win in the mobile era
“I think Twitter is an inherently mobile company. People forget that it started as an SMS messaging service. That’s in its DNA. Their website came much later and frankly it was pretty poor (in some ways it still is). I think they’re in a much stronger position to win in the mobile era compared to Facebook, whose DNA is as a big website. “
No one is thinking of a website at a good start-up these days.
“I think BuzzFeed is really the model for how news will work in the mobile generation. Viddy and SocialCam seem to be on the forefront of video for mobile. A VC told me a few weeks ago that all his investee companies were mobile-focused. No one is thinking of a website at a good start-up these days.”

Mark Zuckerberg: "iPad's Not Mobile...It's A Computer...Sorry!"
We then asked Jackson – what would it take to be a success in this third generation? …to which he quoted what Mark Zuckerberg said 18 months ago, ”iPad’s Not Mobile…It’s A Computer…Sorry!”” It’s just another way to show a website.” Jackson continued; “I think this is fundamentally wrong. The best phone apps are the ones tailored to that unique form factor. “
“… but take a phone app and blow it up on a tablet and users aren’t satisfied. It’s not maximizing that tablet form factor. We expect better resolution and capabilities that we use with a tablet. The winning apps in this mobile generation will be maximized for our needs with our mobile devices. They’ll be inherently social – look how easy Instagram made it to share photos. They won’t just be replications of the way we used to behave with the PC.”

Will Google be around in five years?
Google is at risk too – Search is a PC approach to information gathering
“This is a reason that I think Google is at risk. Search is a PC approach to information gathering. I think many will come to use Siri (Apple’s intelligent personal assistant and knowledge navigator which works as an application within iOS currently only on the iPhone 4S handset) for this in a mobile world (for non-personal data).”
Facebook just doesn’t have mobile in it’s DNA – this is its downfall
“So how exactly will Facebook struggle to progress on mobile, what is it lacking – and also how important is the ability to monetise the mobile audience? Jackson told us how “It goes back to the DNA comment.” “Facebook gelled as a company by creating a big website and then a bunch of fast-moving engineers to support that big website.”

Facebook's campus even has a street named "Hacker Way"
The Hacker way. Hackathons. Mottos like “keep shipping” – these are all web concepts that apply more to a web company, than a mobile one.
“Their organisational culture stems from this formation of the company. Hacker way. (an approach to building software that involves continuous improvement and iteration) Hackathons. Mottos like “keep shipping” (keep continually releasing new iterations or versions of a software product). These are all web concepts that apply more to a web company than the way a lot of the mobile start-ups approach creating their companies.”
“Facebook has this culture baked in. They’ve culturally learned to look to Zuckerberg for approval. He’s told them that mobile’s not that important. An iPad is just another PC. Now, he’s probably had the fear of God put in him by how quickly his users are shifting to mobile, so I’m sure they have lots of plans for how to “solve” this issue. It probably – I would guess – that it involves buying lots of mobile companies (like Instagram) and creating their own mobile phone so they’re not just another app. “

Is 'keep shipping' a web concept that apply more to a web company, than a mobile one?
History shows companies can’t ever really shed the skin of what they are. Facebook is still a web company, even if it bolts on 5 or 6 mobile companies.
“History shows companies can’t ever really shed the skin of what they are. Facebook is still a web company, even if it bolts on 5 or 6 mobile companies. The mobile founders will probably leave Facebook in a couple of years after getting frustrated working for Facebook management who they think just don’t “get it.” The pressure will now be on Facebook from Wall Street to monetize mobile (and their website) but that might not help create a winning new mobile app. In fact, it might hurt Facebook even more compared to the apps that other start-ups will come up with.”
No matter how smart Zuckerberg is, and how many cool mobile apps he buys, he’ll miss that one that will eventually grow to outshine Facebook
“No matter how smart Zuckerberg is, and how many cool mobile apps he buys, history also shows he’ll miss that one that will eventually grow to outshine Facebook – just as Yahoo missed out on the opportunity to buy Facebook and went on to be eclipsed by it.”
If Facebook, effectively is weakened – how could another start-up company ‘take on’ Facebook? What forms will its killer take? To this, Jackson explained that, “…any start-up is going to have no baggage, unlike Facebook. They’re going to start from the point of: “let’s make the best mobile app for X.” They won’t have any internal product people telling them they can’t do that because it conflicts with some other feature in the existing website. They’re unencumbered by the past.

What forms will its killer take? The next Facebook killer won’t look like Facebook initially.
The next Facebook killer won’t look like Facebook initially. Just like Facebook didn’t look like Yahoo. It will be really good in one popular mobile niche (the way Instagram was for photos). Its popularity will explode like wildfire on Twitter. Two years on, it will branch out into a couple of new product areas. All of a sudden, people will start to say: “Hey, maybe this thing will be a Facebook killer.” By that time, it will be too late for Facebook to do anything. It will be too popular and too expensive to buy.”
What happens if there comes a tipping point where most of your friends stopped using Facebook because they were too busy using some ultra-cool new mobile app?
Patrick Moorhead, an analyst with Moor Insights & Strategy, holds the opposing view that whilst of new services may come along – like Pinterest – people always need a ‘social home-base where all their acquaintances and friends are accessible on a single platform’ – making Facebook almost indestructible given the volume of users using it.
To this, Jackson tell us how “the world has become a much more competitive place – and faddish place.”
“One reason that so many people use Facebook is because so many of their friends use Facebook. But what happens if there comes a tipping point where most of your friends stopped using Facebook because they were too busy using some ultra-cool new mobile app?
What if Facebook becomes perceived as “yesterday’s thing”? We saw how quickly MySpace declined (as did Bebo in the UK). Facebook has nine times as many users as MySpace ever did, but I’ve been surprised since I started talking about my prediction of Facebook’s decline in five years how many people have emailed me to say “I’m so over Facebook.” These aren’t from Silicon Valley nerds. These are mainstream Americans. The heartbeat of Facebook.”
Should Facebook be working on their own mobile hardware? Should it be aiming for an acquisition of RIM, maker of the BlackBerry smartphone which has recently been the subject of much scrutiny resulting from uncertainty in the industry about it’s ability to compete with Apple’s iPhone or Google’s Android mobile operating system.

Would Facebook be better off buying RIM - maker of the BlackBerry?
I would buy RIM if I was them
Jackson tells us that, “I would if I was them”, continuing to say that “I think RIM could be very interesting for them because they can offer very low priced messaging apps to their users. It will delay their demise, but I don’t think it will prevent it. It will also open up a huge can of cultural worms, as Facebook has no experience running a hardware company. There will be huge cultural clashes to come from this (and Google will experience this pain too).”
So does Facebook lack focus? What is Facebook’s core business model? “They did a big web-based social network better than anyone”, comments Jackson - “Unfortunately, this doesn’t mean they’ll automatically be able to create the best mobile-based social network.” and on criticisms that Facebook will fail as a result of it’s walled garden approach – Jackson cites Apple – who he describes as “doing pretty well as a walled garden”.
Despite how rapidly the Internet has developed, with a lot of volatility, why is it that many analysts and industry commentators are very conservative in their predictions? Why do many feel that Facebook will always be around despite the relatively short history of the Internet indicating that many Internet companies are unstable, fleeting ventures?
Wall Street was way too optimistic in pricing Facebook, Zynga and Groupon
Jackson has an explanation: “I think Wall Street was way too optimistic in pricing Facebook, Zynga and Groupon.” “All three of those companies should have come public at much lower prices”

MySpace was the 'coolest company on the planet' - but will Facebook suffer the same fate?
“In terms of why do we think Facebook will stay around, I think it’s an inherent human bias. We take the present moment and assume that it’s going to be like this forever in the future. So, whoever is the big company of the day, we assume they will dominate in the future. We thought AOL buying Time Warner was brilliant. We thought General Electric was the model for how all companies should be structured. We thought all American companies had to act like Japanese companies. MySpace was the coolest company on the planet.
Stop drinking the Kool-Aid and start thinking sceptically
“It’s amazing to me that we don’t become more self-aware at how we’re so quick to drink the Kool-Aid and stop thinking sceptically.”



10:13 pm 11th June, 2012
Brilliant article, Facebook like many sites will have it’s day eventually but I think if they keep innovating which arguably they have they can keep up with the trends. I for one do not use FB on my mobile I think their software is clunky and slow. But it would be interesting to see, its a repetition in web history just like Yahoo and MySpace they will slow down but so far I think Facebook hold the ball in their court and in some respects will decide the nature of how the internet and ‘Web 3.0′ will follow.
10:56 pm 11th June, 2012
i was explaining the gist of this article to a few student the other day, facebook dosen’t work on mobile devices, and its business plan dosen’t translate to the mobile platform. I was shocked by the zuckerberg quote – to call an ipad a computer would be a bit like saying that the ipod was just slick walkman- it misses the point- The quote demonstrates that the world has moved on and customers will figure this out even if facebook (and google plus) haven’t.
11:59 pm 11th June, 2012
This makes me laugh. Mr Jackson says ”We think of Google and Facebook as Web gorillas. They’ll be around forever. Yet, with the rate that the tech world is moving these days, there are good reasons to think both might be gone completely in 5 – 8 years. Not bankrupt gone, but MySpace gone. And there’s some academic theory to back up that view……”
”MySpace gone in 5 years”: Oh please, that sounds like somebody who takes no account of the dynamics of tech startups and the people behind them. Anyway when did academic theory ever predict the markets?
As co-founder of a startup not focussed on mobile (but on web apps) clearly we will fail, in his eyes. Since we don’t focus on local or social we are, no doubt in his eyes, completely useless.
Has this guy even heard of HTML5?
11:23 am 12th June, 2012
Some good points there. I think many people get too wrapped up in what the latest trend is. Just because you aren’t *it* doesn’t mean you can’t succeed, there are always niches to fill. I’m not saying that Facebook will become a niche but I personally can’t see them becoming irrelevant in 5 years.
In the longer term, who knows.
12:06 pm 11th June, 2012
Facebook doesn’t have mobile in its DNA? Really? Read this (from October last year) and see if you’re still saying that: http://techcrunch.com/2011/10/22/bret-taylor-facebook-mobile/
Facebook has a problem with mobile *revenue* right now, and its mobile user experience could be a bit more focused, but if/when Facebook’s downfall arrives, it’s highly unlikely that this will be the cause. Facebook has been making a shift to mobile for a long time now, behind the scenes.
1:58 pm 11th June, 2012
Media loves talking about the decline of Facebook but what they don’t realize is that the company is holding all of our ”digital memories” for the past years. No other company will come, dig into my ”college year memories” and just transfer them to their service ( I tried it with Google+ and it just wasn’t the same experience). Besides flaws in mobile, most feel personal attachment to Facebook which is far more stronger than any of the given points.
12:18 pm 11th June, 2012
Isn’t this more of an ’app versus web’ debate than a ’mobile versus laptop’ debate? I mean, Jackson seems to mock Zuckerberg for saying the iPad isn’t a mobile device, but really, he’s right. If the iPad was primarily used as a mobile device, then the 3g versions would outsell the wifi versions, but they don’t because tablets are more of a laptop replacement than a new mobile category.
What Jackson really seems to be saying is Facebook are producing slow, sub standard apps which aren’t working well on tablets and smartphones. He then seems to be arguing that native apps are the future and the traditional web is dead, so unless Facebook improve their apps they’ll fade out of relevancy. There’s a reasonable argument to say that’s the case (not sure I agree though, it’s too early to tell), but I wish commentators wouldn’t confuse things by interchangeably using the word ’mobile’ and ’apps’. They are different things!
9:56 pm 11th June, 2012
While the article is well written there are some serious holes (in this article) about Facebook’s business model. What is lacking here is basic tech/UX knowledge regarding how Facebook’s core product works and is delivered and the value that it brings to its users. It is a social network that adapts to any device via Adaptive Web Design (HTML5 technology). The mobile device (or tablet) is just another ’view’ or ’interface’ – the fact is that tens of millions of users will continue to use mobile devices (via a standard WEB BROWSER) to access their Facebook accounts. Facebook is fully embracing the future – the internet of things where you can get FB updates on your alarm clock, fridge and car.
As long as Facebook continues to innovate exciting features (such as a social search engine) and figures out a business model for mobile it will continue to thrive. If I was Zuck I would look at Spotify and LinkedIn for inspiration. For example, I would look at pushing ads more intrusively to mobile users (making them mobile friendly) unless users pay £5 month to remove them from Facebook. As part of the ’paid’ model I would make some new features such as ’who has viewed your profile’ part of the paid service. The list of why Facebook will prosper goes on: Just look at Facebook Connect, its own SSO (single sign on) and the Open Graph initiative where any website owner can get its own users to sign-in to their website using their Facebook account (without registering) and even pull Facebook content into any other website or app. The truth is that Facebook does not need to buy a hardware company such as RIM to succeed but it might be interesting if it does.
11:47 am 11th June, 2012
5 years is certainly a long time within the fast moving world of tech. we have seen myspace and Bebo networks all but vanish. However I think facebook will not go anywhere because so far it has evolved to meet demands and keep with the times and there is no solid reason why Facebook’s evolution can not continue. The next phase for the web is what’s been called web 3.0. This basically means all things being connected and communicating to make a (debatebly) better world. There is no reason why facebook could not adapt to become part of this. In fact it already has to some degree – we have it on mobiles. As long as socialising part of what humans are there will be a place for an online social facility. As long as facebook adapts it should have no problem holding its position in the market.